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CQAA September 2014 Speaker Program: CSI Chicago: Attributes of a Successful Software Forensics Solutions

  • 24 Sep 2014
  • 2:00 PM - 4:00 PM
  • Allstate Insurance West Plaza – Auditorium 3100 Sanders Road Northbrook, Il 60062-7154


Registration is closed

CSI Chicago: Attributes of a Successful Software Forensics Solutions

Tom Ticknor, QAI Global Institute

About the Topic

$6,800,000,000,000 ($6.8 trillion USD) is the estimated ANNUAL costs of IT failures globally. If "IT failure" was a country, it would have a GDP surpassed only by the USA and China ($16.2T and $8.3T respectively). $6.8 trillion equates to well over $500 billion (yes with a B) per month. What could the world do with an extra $500 billion per month? LOTS! Unfortunately, too often our response to failing or struggling IT projects is just to accept it as the cost of doing business in a complex world. This might have been true at some point in IT history, but now with software and systems buried deep in almost every aspect of our lives, our once voracious "risk appetite" might now be ready for a "low risk diet". Ok, so where do we start? Simply put, it is about getting back to basics. We need to learn how to know what we don't know and to learn to investigate. Much like the NTSB has their Crash Site Investigators, our IT organizations must develop and embed Software Process Failure Investigators skills within all aspects of the ALM.

In his talk, Tom will provide an overview of the Software Forensic Analysis (SFA) process and focus on the six critical attributes of a successful forensics solution. Attendees to the presentation will leave with a clear understanding of what it takes to embed a "forensic solution" within their organization.

Key Learning Objectives

  • The cost of IT failures to the global economy … the problem
  • Other industry processes to reduce failure
  • Six critical attributes of a successful forensics solution
About the Speaker

Tom Ticknor, CSQA, CSTE, CSBA is the Chief Operating Officer for QAI overseeing the daily operations of the Institute’s global activities. He has over 30 years of experience in IT software development and quality. He has a wide range of experience including management of product design teams, development teams, software QA and testing departments. Tom has been training and consulting in the field of software testing and quality for the past 15 years. As a speaker, Tom is a keynote speaker and presenter at testing and quality conferences, software development trade conferences and has spoken both in the U.S. and internationally. He has been a guest lecturer at universities in the U.S. and China. Before joining QAI, Tom held executive level positions with software development companies in Boston and Orlando.

Host and Location

Allstate Insurance
West Plaza - Auditorium
3100 Sanders Road
Northbrook, IL 60062-7154


1:30-2:00 Sign-in & Networking
2:00-2:15 Announcements
2:15-4:00 Presentation (15 minute break at 3:00)



PLEASE REGISTER BY Monday, September 22, 2014. If you have any questions, please contact CQAA Program Director at

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