Log in

Quest February 2014 Webinar: Software Quality Metrics Do’s and Don’ts

  • 19 Feb 2014
  • 12:00 PM - 1:00 PM
  • Online


Software Quality Metrics Do’s and Don’ts
Philip Lew, XBOSoft

About the Topic

Don’t just measure and track progress and then deliver reports that no one reads. This webinar discusses some of the most common mistakes in using metrics. The primary take away is to learn from the mistakes of others, particularly where to use and not use metrics to measure your testing and QA efforts. The last thing you want is to measure the wrong thing and create unwanted behavior. With knowledge of what not to do, we’ll then dive into how to develop a measurements and metrics framework that aligns with the organization’s business objectives. This means taking on a manager’s viewpoint so that your metrics don’t just measure testing progress, but also measure product quality and how it impacts an organization’s bottom line. As part of the webinar, we’ll discuss a variety of metrics that can be used to track work effort with results and enable you to plan and forecast your testing needs.

About the Speaker

With extensive experience in a variety of management and technical positions in software development and product management, today, Philip Lew leads XBOSoft’s ( direction and strategy as their CEO. His Ph.D. research in software quality and usability resulted in several IEEE and ACM journal publications. Philip has also been published in a number of trade journals. He has presented at numerous trade and academic conferences and in the past 20 years and has worked with hundreds of organizations to assess the quality of their software, examine software quality processes, and set forth measurement plans to improve software quality using systematic methods. He received his Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. His post-doctorate research focuses on software quality and usability measurement.


This webinar is compliments of the QUEST 2014 Conference & EXPO. To register for this webinar please visit

CQAA members interested in attending the QUEST 2014 in Baltimore receive a 10% discount.

Powered by Wild Apricot Membership Software