CQAA January 2013 Speaker Program: The UAT Chess Game: Playing Your Pieces to Win

About the Topic

User acceptance testing is a challenge to many organizations. What is it? What are the goals, scope, and structure of it? Is the organization mature enough to handle a “true” UAT? Testing organizations will have to answer these questions to ultimately deliver a validated product. This session is designed to provide the audience with a few best practices – “chess moves” if you will – to best work with the user community and maximize the value of user acceptance testing so that everyone wins! Glenn will focus on the “people, process, and technology” using the backdrop of the “chess game” to help show what moves to make. You will take away the answers to all of the questions above and you will learn how to initially engage the user acceptance testing team, how to work with the UAT team, ways to motivate and coach them, and, most importantly, how to give guidance on determining what constitutes success.

Key Learning Objectives

• Learn how to maximize the value of user acceptance testing in your organization
• Understand the way testing organizations can best work with UAT teams
• Gain insight to the people, process and technology needed for user acceptance testing

About the Speakers

Dr. Glenn Stout has been in information technology for more than 23 years. He is currently an independent consultant in the areas of process, methodology, software quality, and testing. Previously, he served as the Methodology Lead for software development at a local multi-billion dollar company where he led a virtual team of more than 100 to create a software development process that was used by more than 3,500 IT team members worldwide. Glenn is a former Chicago Chapter President and a former President of the Global Council of the Rational User Group. He holds a PhD in Information Systems and teaches at several universities in both online and classroom formats