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CQAA September 2012 Lunch & Learn: Quality Application Leadership in a Large Organization

  • 26 Sep 2012
  • 11:30 AM - 1:00 PM
  • 233 South Wacker Drive 33rd Floor Chicago, Il 60606


Registration is closed
Quality Application Leadership in a Large Organization
Michael Baldwin, JPMorgan Chase

About the Topic

In the tactical whirlwind of testing, the strategic, long range activities that promote systematic quality are often lost. The forward-thinking company recalls that while quality control is a vital part of the software development lifecycle, it’s only one piece of a much larger puzzle. Quality assurance, including careful planning and informed analysis, generates true organizational change. This session will demonstrate how a company housing an IT organization of nearly 20,000 professionals has re-organized its quality functions to create a career path which attracts, builds, and maintains the best talent while providing the leadership necessary to achieve truly transformative change in quality application delivery. Join Mike to learn how his organization is undergoing this transformational program aimed at instituting a framework to provide keen focus on critical core goals including governance functions that support and enable those vital goals.

About the Speaker

Mike Baldwin is the Executive Director of the Quality Practice in the Chief Development Office at JPMorgan Chase. He has 23 years of experience in all phases of the SDLC from customer to operations to development, devoting most of the last 17 years to the areas of testing and quality. Mike has spent the bulk of his career redefining the way teams accomplish their work and excels in organizational change initiatives. For the firm-wide quality initiative, Mike oversees an organization which has grown substantially in its first 18 months and is driving the reorganization of nearly 6,000 quality positions across Chase. Mike has a BA in Economics from DePauw University and an MBA in MIS from DePaul’s Kellstadt Graduate School of Business.

Sponsor and Location

TAP Group
Willis Tower
233 South Wacker Drive 33rd Floor
Chicago, Il 60606
(Check in with security at front desk on first floor is required with a photo identification)


11:30 – 11:45 check-in, lunch and networking (Bring your own lunch and drink)
11:45 – 12:45 presentation and discussion


REGISTRATION IS REQUIRED TO ATTEND THIS LUNCH & LEARN. You must be on the registration list for entry into the building.

PLEASE REGISTER BY Monday, September 24, 2012 at If you have any questions, please contact CQAA Program Director at

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