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CQAA August 2018 Webinar: What Team Size Says About Your Company's Quality Culture

  • 22 Aug 2018
  • 11:30 AM - 12:30 PM
  • Online


Registration is closed

What Team Size Says About Your Company's Quality Culture

Michael Mah, QSM Associates

About the Benchmark Study

Why do certain teams see the highest levels of software quality with defect densities among the best at 90th percentile or better against their peers, while other teams see defects at 3x-4x worse compared to industry averages? What role does time pressure and team size play in a company's quality culture? From Agile to Offshore, what conditions are present for QA teams to either have the highest chances for laudable success, while others face near-impossible challenges, dooming them to be blamed for missed deadlines?

Join us at this webinar to explore defect and quality patterns observed from industry research from real-life case studies including trends from thousands of projects in one of the world's largest, modern, up-to-date project databases. Journey through the best (and worst) performers against industry trends and learn how high-performance teams can drive their companies to succeed.

Key Learning Objectives

This webinar will discuss these topics and more:
  • How defects drive upwards or downwards depending on schedule pressure and team size
  • Co-located pairs or 24/7 offshore: what works and what doesn't
  • Easy versus complex architectures
  • Experience and inexperienced teams
  • That ever-present scope creep

About the Speaker

As managing partner at QSM Associates Inc., Michael Mah teaches, writes, and consults to technology companies on release planning, measuring, and managing software projects and QA testing. He is the director of the Benchmarking Practice at the Cutter Consortium, a Boston-based IT think-tank, and served as past editor of the IT Metrics Strategies publication. With over 25 years of experience, Michael and his partners at QSM have derived productivity, schedule, cost, and defect patterns for thousands of projects collected in its worldwide QSM SLIM® database across engineering and business applications. His work examines the time-pressure dynamics of teams, the impacts on schedules and defects, and their role in project success and failure. Michael’s background is in physics and software with a degree in electrical engineering from Tufts University. His graduate training was in the field of mediation, facilitation, and dispute resolution at the Program on Negotiation at Harvard Law School.


Please register by August 21st at If you have any questions, please contact

Joining the Webinar Instructions

To join the webinar:

Meeting Link

Meeting number (access code): 629 645 103

Meeting password: Chicago1

Join by Phone: None

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