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CQAA July 2010 Program: Practical Metrics for Managing and Improving Software Testing

  • 28 Jul 2010
  • 1:30 PM - 3:59 PM
  • McDonald’s Inc. 2111 McDonald's Drive Oak Brook, IL 60515


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Practical Metrics for Managing and Improving Software Testing
Shaun Bradshaw

About the Topic

For test teams, test metrics can either be a source of vital information or a source of apprehension. Testers find metrics useful because they indicate testing and development effectiveness, but they also make testers nervous when they are unsure what to measure or even how to do it appropriately.

Organized into three sections, this presentation begins by demonstrating several key metrics that help testers get jumpstarted by gathering data used to manage their test efforts and improve the quality of both the application and the processes used to develop it. Next is an introduction to the Goal/Question/Metric technique for ensuring test metrics align with business goals by driving quality through the eyes of the customer. Finally, the presentation wraps up by introducing the S-Curve, a particularly useful graph that can predict and manage the course of a test effort.

About the Speaker

Shaun Bradshaw has spent the last 12 years working with a variety of clients to improve their QA and test processes by advising, teaching, and mentoring them on the use of effective testing and test management techniques. He is the co-author, editor, and trainer of a suite of methodologies covering testing, test management, and test metrics. Shaun speaks at many of the major industry conferences and is well-known for his presentations on test metrics, the S-Curve, and the Zero Bug Bounce. Shaun is a graduate of the University of North Carolina at Greensboro with a Bachelor of Science in Information Systems.

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