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The Chicago Quality Assurance Association, the Chicago Chapter of the QAI Global Institute is a nonprofit professional organization that was established in 1984 to promote quality principles and practices within Chicago-area companies. CQAA provides a forum for information professionals to present and discuss quality and process management within information systems, technology, and services.


  • Provide a variety of educational opportunities in the Chicago area for quality professionals and other advocates of quality
  • Facilitate networking and the exchange of ideas among quality, process management and information technology professionals
  • Sponsor presentations on quality and related topics by experts and by members
  • Foster professional certifications through access to examinations held in the Chicago area
  • Provide an opportunity to earn recertification credits towards professional certifications through membership and attendance at educational programs
  • Maintain lines of communication with other professional associations and foster cooperative activities of common interest
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